Thank you for shopping with Keira Utensils. We are committed to delivering your kitchen appliances in a timely and secure manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.
1. Shipping Regions
- If your location is outside our service area, we will notify you at the time of order placement.
2. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard delivery time is 3–7 business days after order processing.
- In remote or less accessible areas, delivery may take up to 10 business days.
- We are not responsible for delays caused by courier services, weather conditions, or unforeseen events.
4. Shipping Method
- We offer Cash on Delivery (COD) for all orders.
- Our delivery partners will contact you prior to delivery to confirm availability and address details.
5. Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout.
- Free shipping may be offered on specific promotions or minimum order values.
6. Order Tracking
- Once your order is shipped, you will receive a confirmation message with tracking details (if tracking is available).
- You can contact our customer support for assistance with delivery updates.
7. Delivery Issues
- If your package is lost, delayed, or arrives damaged, please contact us within 2 days of the expected delivery date at [email protected].
- If a delivery attempt fails due to incorrect address or recipient unavailability, re-delivery may incur an additional charge.
For any shipping inquiries or assistance, please contact us:
📧 Email: [email protected]