Welcome to Keira Utensils. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by the following terms:
1. Use of the Website
- All content on our website (text, images, logos, product descriptions) is the property of Keira Utensils and may not be copied or reused without permission.
2. Products and Orders
- We strive to display product information as accurately as possible. However, slight variations in color, design, or packaging may occur.
- By placing an order, you confirm that all information provided is accurate and complete.
- We reserve the right to accept or cancel any order at our discretion, including in the case of pricing errors or product unavailability.
3. Pricing and Payment
- All prices are inclusive of applicable taxes unless stated otherwise.
- We only offer Cash on Delivery (COD) as the payment method. No prepayment is required at checkout.
4. Shipping and Delivery
- Shipping is available within designated regions only. You will be informed of delivery times and costs before placing your order.
- Delivery delays may occur due to external factors (weather, public holidays) for which we are not liable.
- For full details, refer to our Shipping Policy.
5. Returns and Refunds
- If you receive a defective or incorrect item, you may request a return within 7 days of delivery.
- Returned items must be unused and in original packaging.
- Refunds, where applicable, are processed after the returned item is received and inspected.
- For full details, refer to our Return and Refund Policy.
6. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Post or share misleading, harmful, or offensive content.
- Attempt to interfere with the website’s security or operations.
7. Limitation of Liability
- Keira Utensils is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
- Our total liability for any claim will not exceed the amount paid for the product in question.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes constitutes your agreement to the revised terms.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]